Contact Us

We’re here to help—whether you have a question about a product, need support with an order, or just want some expert advice for your next marine adventure.

At nautigearvault.com, customer service is more than a department—it’s a commitment. We take pride in providing timely, courteous, and knowledgeable responses to every inquiry.


📬 Email Support

The best way to reach us is by email. We typically respond within 24 business hours.

Email: [email protected]

Whether you’re checking on a shipment, need help with a return, or want to ask about product specs—we’re ready to assist.


💬 Common Topics We Can Help With:

  • Product recommendations for your specific boating needs

  • Order status and tracking updates

  • Return and refund assistance

  • Technical product details and compatibility questions

  • Shipping and delivery timeframes


🕒 Customer Service Hours

Our support team is available:
Monday–Friday: 9:00 AM – 6:00 PM (EST)
Inquiries sent outside these hours will be answered promptly on the next business day.


🧭 Your Trusted Marine Supply Partner

We understand how important reliable gear and responsive service are to boaters. Whether you’re equipping a new vessel or upgrading your gear, we’re here to support you with honesty, professionalism, and a passion for all things nautical.


We look forward to hearing from you.
Reach out any time at:
📧 [email protected]